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Privacy Policy

This Privacy Statement explains the data processing practices of Richmond Events Limited (Richmond Events). If you have any requests concerning your personal information (Personal Data) or any queries please contact us by email at privacy@richmondevents.com.

Information collected

Richmond Events collects Personal Data through the use of booking forms and every time you send your details to Richmond Events. It is your responsibility to ensure that your Personal Data is accurate and up to date and to inform Richmond Events of any changes that need to be made.

Use and disclosure of Personal Data

Richmond Events will only use the information that it collects about you in accordance with its data protection notification pursuant to the Data Protection Act 1998.

Richmond Events collects Personal Data in order to be able to respond to requests for information and to provide you with the best possible service. This includes but is not limited to processing the Personal Data for the following purposes:

  • market research
  • providing a personalised service
  • providing you with information about its services
  • audit usage of its websites
  • manage relationships with advertisers, partners, sponsors and suppliers
  • fulfilling event bookings
  • notifying you of any new services, products, events and features
  • understanding your needs
  • marketing profiles
  • strategic development
  • developing its events
  • your potential participation in one of its events
  • providing an electronic newsletter

If you wish to stop receiving any information about Richmond Events and its services, email your request to privacy@richmondevents.com.

The Personal Data Richmond Events will collect includes:

  • Your name
  • Address
  • Phone number
  • Email address

If you register to attend an event Richmond Events will collect the information necessary to fulfil the terms and conditions of your booking and to comply with International maritime law. Such information includes:

  • Details of your next of kin

Any information collection in connection with your booking will be shared with the relevant cruise company and may be supplied to the immigration and other third parties for the purposes set out above.

Richmond Events will never collect sensitive personal information (e.g. your racial origin or sexual preferences) without your explicit consent.

Transfer of personal data overseas

Richmond Events has taken steps to ensure that high standards of data protection are maintained and adhered to for all the forms of processing mentioned above in all its offices. The personal information which Richmond Events holds will be held securely in accordance with its internal security policy.

Given that the internet is a global environment, using the internet to collect and process Personal Data necessarily involves the transmission of data on an international basis. Therefore by browsing the websites and communicating electronically with Richmond Events, you acknowledge and agree to Richmond Events processing your Personal Data in this way. However if Richmond Events intends to transfer your information outside the EEA (European Economic Area) it will always obtain your consent first.

Tracking technology

Richmond Events uses technology to track the patterns of behaviour of visitors to its websites. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. Richmond Events uses this information to find out which features of the websites are most popular so that they can be developed in the light of the analysis of your usage.

Further information on the use of cookies can be found at www.cookiecentral.com.

Email Communications

E-mails to you will be sent to the address(s) you specify to us. You must only provide us with a valid e-mail address and it is your responsibility to inform us of any changes to those addresses. By signing a contract with us you are agreeing to receive email communications from Richmond Events Inc/Ltd. that are relevant to your attendance or cancellation at the event. You can unsubscribe from receiving any future marketing emails at any time by emailing privacy@richmondevents.com.

If you have any questions/comments about privacy, you should email us at privacy@richmondevents.com, or write to:

Richmond Events Ltd,
St Leonards House,
St Leonards Road,
London,
SW14 7LY